![]() Select Start > Settings > Devices > Bluetooth & other devices. ![]() To fix the issue, try disconnecting the adapter from your Surface and reconnecting it. There might be a problem with the connection between your Surface and the adapter. If this solution doesn't work, try the next solution. Select Connect, and in the list of displays, select the name of the Microsoft Wireless Display Adapter. When the message Ready to connect appears on your second screen, swipe in from the right edge of your Surface screen or select action center Notification icon in taskbar On the adapter next to the wired connection, press and hold the reset button for 10 seconds. This is also helpful if you've forgotten your password. Disconnect it from your TV, monitor, or projector, then restart your Surface, and reconnect the adapter. You might need to update your wireless adapter or BIOS to resolve this issue. I'm here to help you with your problem.Ĭopy the system sku info into reply here. My name is Andre Da Costa an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP.
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